NLP in Insurance 31.10.2022
Natural Language Processing (NLP) offers fundamental solutions for tasks such as text classification, automated chatbots, text summarization or speech recognition. How can the Insurance industry benefit from these AI technologies? This is the core question that was discussed at the Expert Group Meeting “NLP in Insurance“, which took place on Monday 31.10.2022 at 16:30 at Nüü, Lagerstrasse 45, Zurich.
Talks
Felix Müller, Senior Data Scientist at Mobiliar, shared insights into their usage of NLP for different applications (e.g. using transformers for claim handling). This was followed be an open discussion among all participants (experts and users from academia and industry) and a nice apero.
The meeting was jointly organized by the NLP Expert Group, the Expert Group AI in Finance and Insurance, and the Swiss Association for Natural Language Processing (SwissNLP).
